We are particularly strongly involved in the provision of services to entrepreneurs that conduct business online. Our lawyers have many years of experience in dealing with well-established online shops and shopping platforms, as well as shopping and loyalty applications. We support both leading companies in their industries and start-ups.
Our services cover full legal, regulatory and tax aspects of doing business in an e-commerce environment. We holistically combine expertise in contract law, consumer regulations, payment services, data protection and privacy, online intermediation services and taxes. Our team also represents e-commerce entrepreneurs in proceedings conducted by regulators.
In addition to the development of traditional contractual documentation, in line with legal requirements (compliance aspect), we also advise on how to benefit from the opportunities created by new national and EU regulations. Thanks to this approach, we have often had the pleasure of witnessing the growth of our clients from the start-up phase to companies with multi-million capital.
We prepare and audit terms and conditions, general terms and similar documents necessary for the e-commerce industry – e.g. for so-called abusive clauses and compliance of the business model with the law. We also provide comprehensive legal verification of websites and online applications.
Information obligations, complaints, ADR and ODR
We provide our clients with expert legal support in the fulfilment of the information obligations incumbent on the e-commerce industry (including the Consumer Rights Act, commercial information, transparency requirements for online platforms, food information, pricing, the Omnibus Directive, and others). We also advise in the area of complaints procedures and alternative methods of resolving consumer disputes (ADR and ODR).
Privacy and data protection in e-commerce
We offer comprehensive support in the GDPR area, e-marketing and privacy protection (cookies and similar technologies). We prepare and review privacy and cookie policies, information clauses and marketing consents. We advise on the legal compliance of various forms of e-marketing.